Shipping & Payment

Shipping and payment information

We want every order to arrive safely, beautifully packed, and ready to delight. Because each Czech egg is a delicate handcrafted piece, we pay special attention to packaging, handling, and secure delivery. Below you will find the key information regarding shipping, payment methods, and order processing.

Carefully packed • Securely shipped
Delivery details

Safe delivery for delicate handcrafted pieces

Every order is prepared with care to help ensure your items arrive in excellent condition. Our eggs are fragile decorative objects, which is why we use protective packaging designed to provide both safety and a refined unboxing experience.

Orders are usually processed within a reasonable handling period after payment confirmation. Delivery time may vary depending on destination, shipping carrier availability, seasonal demand, and the specific items selected. If a product is made to order or requires additional preparation, processing may take slightly longer.

Once your package has been dispatched, you may receive shipment confirmation and delivery details depending on the shipping method selected at checkout. We recommend reviewing your shipping address carefully before placing an order to avoid delays or delivery issues.

Please note that handcrafted items may require a little more preparation time than standard retail goods, especially during holiday periods and high-demand seasons.
Payment methods

Simple and secure checkout

We offer secure payment options to make your checkout process smooth and reliable. Available payment methods may include major cards and other trusted payment providers shown during checkout. All transactions are processed through secure systems.

Your order will typically enter processing after successful payment authorization. If there is any issue with payment confirmation, the order may remain on hold until the transaction is completed or verified.

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Packed shipment box
At a glance
Protective packaging
Orders are packed with care to help protect fragile handcrafted items during transit.
Processing after payment
Orders are prepared after payment confirmation and then moved into shipment handling.
Delivery timing may vary
Final delivery depends on destination, season, and carrier conditions.
Important
Please double-check your shipping address
Fragile decorative items require careful handling
During peak seasons, dispatch may take longer
Payment must be completed before order processing begins
Shipping

Prepared with care

Each order is packed to help minimize risk during transport and preserve the presentation of the piece.

Payment

Secure checkout

Orders proceed to processing after successful payment authorization through secure checkout methods.

Support

Need assistance?

If you have any questions about delivery, payment, or your order, feel free to contact us directly.